Privacy Policy
CyberEase collects only the information needed to respond to inquiries, provide requested services and operate this website securely.
Information we collect
When you contact CyberEase, we may collect your name, business or organization name, email address, telephone number, service location and the details you choose to provide about your IT or cybersecurity needs. Our hosting and security providers may also process basic technical information such as IP address, browser type, requested pages, timestamps and security events.
Do not submit sensitive information
Do not submit passwords, payment-card details, patient information, personal health information, financial records or other sensitive or confidential information through the website contact form. CyberEase will arrange an appropriate secure method when such information is genuinely required for an authorized service.
How we use information
- Respond to inquiries and schedule consultations.
- Prepare recommendations, estimates or service arrangements.
- Deliver and support services you request.
- Protect the website, prevent abuse and troubleshoot technical problems.
- Meet applicable legal, accounting and security obligations.
Service providers and processing
CyberEase uses service providers to operate this website and receive inquiries, including Cloudflare for hosting and website security and HubSpot for the contact form and customer-relationship management. These providers process information under their own security and privacy practices and may process or store information outside Canada.
Sharing and selling
CyberEase does not sell personal information. Information may be shared with service providers only where reasonably necessary to operate the website or provide an authorized service, or where disclosure is required by law.
Retention and safeguards
Information is retained only as long as reasonably necessary for the purpose for which it was collected, ongoing business records, security, or legal obligations. CyberEase uses reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may request access to or correction of your personal information, ask a privacy question, or request deletion where retention is not required for legal or legitimate business purposes.
Contact
For privacy questions or requests, email smit@cyberease.ca or call 226-227-8999.
Updates
This policy may be updated when CyberEase changes its website, service providers or information-handling practices. The effective date above identifies the current version.